The best selling book is now an international training programme that you can purchase to run in your company!
How does it work?
Management Bites workshops have been run in over 100 companies and for over 3,000 managers. Each module covers one key people management skill and can be run as a half day, 2 x 2 hour sessions or 4 x 1 hour workshops.
Here are 3 case studies of companies who ran Management Bites.
Retail sector: After running a one day workshop on giving feedback, dealing with poor performance and coaching for higher performance, this company measured the increase in sales over the next 3 months as managers used their new skills. The sales increase on average was 12% per store. For the 16 stores involved this was an average of $20,000 per store, per month = $960,000 extra revenue over the 3 month period.
Health sector: A health sector organisation decided to measure the reduction of sick leave. Their target was to reduce this to an average of 6 days taken per year, per employee. After the Management Bites programme they achieved a reduction of an average of 3 days per employee per year. With 175 employees this saved approximately $100,800 (average salary of $50,000 = $192 per day x 3 x 175).
Public sector: A City Council and a Government Department measured:
Increase in engagement survey questions
Reduction of time that managers were spending in unproductive meetings. This was up to 2 hours per week for 40 managers = 80 hours a week.
In the customer service team, quicker resolution of customer issues through managers giving feedback and monitoring, saved hours each week.